Book deposit account
When you execute the automated Book action from nCino, the status of the deposit account will be:
The deposit account along with the custom fields created in Mambu and defined at Setup process are updated before the Book action.
Accounts should be in the
PENDING_APPROVAL state before executing the Book action.
If the action fails
When executing the Book action from nCino, a transaction log is also created. This log holds the transaction status, along with other details. In case of an error during the MPO process, the transaction log will be updated with details on the errors sent from MPO. Also, Vendor Status and Transaction Status will be set to
To view transaction logs after an error occurs when executing the action:
First, open the menu from the top left and search for transaction logs
The most recent logs are found at the top, generally you would look here first to find the one you are interested in. You can also search by transaction log ID, transaction log name, or external ID to narrow down the results.
Open the log you want to view. Details about the error will be held in the TransactionDetail field.