Business Flows

  • Reserve Loan Account
  • Creating a new business or individual relationship in nCino creates a matching record in Mambu, keeping your core banking solution in sync with your customer relationship management software.

    • Update tranche from nCino to Mambu
    • This capability allows you to create a new tranche for an existing loan account.

      • Book loan account
      • Booking a loan account in nCino is the equivalent of approving a loan in Mambu.

        • Updates from Mambu to nCino
        • These flows cover post-approval actions taken against a loan account, this includes disbursement, repayment, loans falling into arrears, and closing a loan. These actions are typically taken in Mambu and synced to nCino so that customer-facing teams have the latest information about the relationship at hand.

        Error handling and notifications

        Each business flow handles its own errors by creating a log entry in nCino with the status FAILED and additional details to help troubleshoot the issue. See the ‘Error handling and logging’ section of each flow for details on the specific log entries.