Business Flows

• Reserve Loan Account

Creating a new business or individual relationship in nCino creates a matching record in Mambu, keeping your core banking solution in sync with your customer relationship management software.

• Update tranche from nCino to Mambu

This capability allows you to create a new tranche for an existing loan account.

• Book loan account

Booking a loan account in nCino is the equivalent of approving a loan in Mambu.

• Updates from Mambu to nCino

These flows cover post-approval actions taken against a loan account, this includes disbursement, repayment, loans falling into arrears, and closing a loan. These actions are typically taken in Mambu and synced to nCino so that customer-facing teams have the latest information about the relationship at hand.

• Action-based Updates

Loan life cycle stages in Mambu, such as loan disbursal and any repayments, will be synced to the nCino relationship.

• Daily Loan Account Updates

Loan updates from end of day jobs in Mambu are sent to nCino.

• Payment Holiday Updates

The payment holiday feature allows you to add grace installments on a loan account.

• Reschedule and Refinance Updates

Loan accounts can be renewed or modified in nCino. The equivalent actions in Mambu are the reschedule or refinance functions.

Error handling and notifications

Each business flow handles its own errors by creating a log entry in nCino with the status FAILED and additional details to help troubleshoot the issue. See the ‘Error handling and logging’ section of each flow for details on the specific log entries.