Reschedule and refinance updates

Loan accounts can be renewed or modified in nCino. These actions can be replicated in Mambu through the reschedule or refinance operation. In both systems, the newly created loan accounts will have different ids than the originals.

The custom field Mambu initial loan account id created at point 2. Mambu prerequisites in Mambu maintains the relationship between the corresponding accounts from the two systems.

This field is always populated with the same value that can be found in the nCino Loan Number field, throughout the entire loan lifecycle, even though a renewal/modification - respectively a reschedule/refinance operation occurs.

SystemOperationMambu
Loan account id
Mambu
Initial loan account id
nCino
Loan Number
nCino
Mambu Loan Id
nCino&MambuRESERVE/BOOKAAAA123AAAA123AAAA123AAAA123
nCinoRENEW/MODIFY (before BOOK)AAAA123AAAA123AAAA123_Mx or
AAAA123_Rx
AAAA123
nCinoBOOK (renewed/modified loan)AAAA123AAAA123AAAA123AAAA123
MambuREFINANCE/RESCHEDULEBBBB999AAAA123AAAA123BBBB999

Notes:

  1. The refinance and reschedule operations will be done manually in both systems.
  2. The undo refinance and undo reschedule operations are not handled in MPO, thus they will not trigger an update in nCino.
  3. Refinance and reschedule operations can be done using a different loan product than the initial one.
  4. A modified or renewed loan in nCino should only be booked via the Mark stage as complete bar.
  5. The update flows use the Mambu initial loan account id value as identifier in nCino (Mambu initial loan account id = nCino Loan Number).

Update triggers for the loans that are rescheduled/refinanced in Mambu:

OperationTriggerLinked MPO process
RescheduleLoan reschedule Webhook“Update loan data at RESCHEDULE”
RefinanceLoan refinance Webhook“Update loan data at REFINANCE”

The fields that are updated after a reschedule/refinance operation can be found in the table below:

OperationLoan TypeUpdated fields
RefinanceDynamic/Fixed term loanAmount Outstanding
Approved For Amount
Arrears Date
Availability from Core
Core Last Update
Current Interest Rate
First Payment Date
Maturity Date
Monthly Payment
Next Payment Due
Next Payment Principal Amount
Next Payment Interest Amount
Principal Balance
Total Arrears Amount Due
Total Disbursed
Mambu Loan Id
Tranched loanAmount Outstanding
Approved For Amount
Arrears Date
Availability from Core
Core Last Update
Current Interest Rate
First Payment Date
Maturity Date
Monthly Payment
Next Payment Due
Next Payment Principal Amount
Next Payment Interest Amount
Principal Balance
Total Arrears Amount Due
Total Disbursed
Mambu Loan Id
Revolving creditAmount Outstanding
Approved For Amount
Arrears Date
Availability from Core
Core Last Update
Current Interest Rate
First Payment Date
Flat Amount Repayment
Percentage of Principal to Pay
Percentage of Total Due to Pay
Principal Balance
Total Arrears Amount Due
Total Disbursed
Mambu Loan Id
RescheduleDynamic/Fixed term loanAmount Outstanding
Arrears Date
Core Last Update
Current Interest Rate
First Payment Date
Mambu loan Id
Maturity Date
Monthly Payment
Next Payment Due
Next Payment Principal Amount,
Next Payment Interest Amount
Principal Balance
Total Arrears Amount Due
Wire Date
Revolving creditAmount Outstanding
Approved For Amount
Arrears Date
Availability From Core
Core Last Update
Current Interest Rate
Mambu loan Id
Principal Balance
Total Arrears Amount Due
Total Disbursed
Wire Date
Tranched loanAmount Outstanding
Approved For Amount
Arrears Date
Availability From Core
Core Last Update
Current Interest Rate
First Payment Date
Maturity Date
Mambu loan Id
Monthly Payment
Next Payment Due
Next Payment Principal Amount
Next Payment Interest Amount
Principal Balance
Total Arrears Amount Due
Total Disbursed
Wire Date

In case Update loan data at REFINANCE flow fails

If any errors occur while triggering a Mambu webhook, a transaction log is created. This log holds the transaction status of the flow, along with other details. Also Vendor Status and Transaction Status will be set to FAILED.

Example of a transaction log after an error occurred in the Update loan data at REFINANCE flow fails:

Update loan data at REFINANCE flow Transaction log details